What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals through bKash, Nagad, and Rocket, and keep your account secure. This includes your name, contact details, payment wallet identifiers, and session activity. We do not sell
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your personal data to third parties. Transaction records tied to local wallet payments are retained as required by applicable financial regulations — the exact retention period depends on your jurisdiction. We use your data to operate your account, resolve support queries, detect fraud, and — where
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you have opted in — send you relevant account updates. You can withdraw marketing consent at any time from your account settings. If you access the platform from Bangladesh, your data rights and our obligations are subject to applicable local law and the eligible regions covered
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by our service. Any significant change to this policy will be communicated to your registered contact before it takes effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.